Shipping Policy
Last updated: [09/24/2024]
Thank you for choosing LADOCOTTON (hereinafter referred to as "LDC", "we", "us", or "our"). We are committed to delivering your orders in a timely and cost-effective manner. This Shipping Policy outlines our shipping procedures, delivery times, and related information.
1. Shipping Methods
We offer multiple shipping options to accommodate your needs:
- Standard Shipping: Typically takes 5-7 business days within [specific region/country].
- Express Shipping: Typically takes 2-3 business days within [specific region/country].
- International Shipping: Delivery times may vary based on the destination country.
2. Shipping Rates
Shipping rates are based on the weight and dimensions of your package, as well as the destination. Rates will be calculated during the checkout process.
3. Delivery Estimates
While we strive to deliver your order as quickly as possible, shipping times are only estimates and may be affected by factors beyond our control, such as customs clearance or natural disasters.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to monitor the progress of your shipment.
5. Delivery Confirmation
For your protection, all shipments require a signature upon delivery.
6. International Shipping
We ship to most countries worldwide. Please note that customs duties, taxes, and import fees are not included in the shipping cost and are the responsibility of the customer.
7. Shipping Restrictions
Due to the nature of certain products, some items cannot be shipped to international destinations. Our Customer Service team will inform you if this is the case.
8. Order Processing Time
Please allow 1-2 business days for order processing. This time may vary during peak seasons or promotional periods.
9. Insurance
We offer shipping insurance at an additional cost. If you would like to add insurance to your shipment, please contact our Customer Service.
10. Lost or Damaged Shipments
If your shipment is lost or damaged, please contact our Customer Service within 48 hours of the estimated delivery date.
11. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at: [trade@ladocotton.com]